PRIVACY POLICY
TRUENO

At TRUENO, we value your privacy and the protection of your personal data. In this privacy policy, we explain what data we collect, how we use it and what rights you have regarding your data. This policy applies to our website www.trueno.be and the services we offer.
Who we are.
TRUENO
Email: info@trueno.be
VAT number: BE0686715260
We are responsible for processing your personal data as described in this policy.
What data do we collect?
We may collect the following categories of personal data:
1.    Contact information: Name, email address, phone number, address.
2.    Account information: User name, password.
3.    Financial data: Payment information for billing purposes.
4.    Technical data: IP address, browser data, device data.
5.    Usage data: Information about how you use our website, such as pages visited and click behavior.
How do we collect your data?
We collect personal data in the following ways:
1.    Directly from you: When you fill out a contact form, place an order, or subscribe to a newsletter.
2.    Automatically: Through cookies and tracking technologies (see our cookie policy).
3.    Through third parties: For example, payment providers or analytics tools such as Google Analytics.​

Why do we process your data?
We use your data for the following purposes:
- Providing our services and products.
- Handling payments and billing.
- Improving our website and services.
- Sending marketing communications (if you have given your consent).
- Complying with legal obligations.
Sharing data with third parties
We only share your data with third parties as necessary for:
- Providing our services (e.g. shipping partners or payment providers).
- Compliance with legal obligations.
- Analytical and marketing purposes (with your consent).
We ensure that third parties processing your data secure it according to applicable legislation.
How long do we keep your data?
We do not retain your personal data for longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Your rights
You have the following rights with respect to your personal data:
1.    Right of access: You may request a copy of your data.
2.    Right to rectification: You can have incorrect data corrected.
3.    Right to deletion: You can request that your data be deleted.
4.    Right to object: You can object to the processing of your data.
5.    Right to data portability: You can request to transfer your data to another service provider.
You can exercise your rights by contacting us at info@trueno.be.
Data Security.
We take appropriate technical and organizational measures to protect your data from loss, misuse and unauthorized access.
Changes to this policy
We reserve the right to change this privacy policy at any time. We recommend that you check this policy regularly.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
info@trueno.be